Consumer Tips

News Release | US PIRG | Consumer Tips, Consumer Protection

Back to school: financial literacy tips for college students, teens

During this time of year, families are thinking about the children going back to school, and for parents who are sending their kids to college, it can be a bit overwhelming. A key to addressing those concerns is making sure their teens are prepared for “adulting” -- in other words, taking care of their own lives.

PIRG, other consumer groups urge DOT Secretary Buttigieg to do more to protect consumers

Representatives of several leading U.S. consumer and traveler groups today met with U.S. Department of Transportation (DOT) Secretary Pete Buttigieg to urge action on the most pressing consumer protection priorities affecting consumers flying commercial airlines. It was the first time representatives of consumer groups were granted a meeting with a U.S. Secretary of Transportation in nearly five years.

Statement: Johnson & Johnson recalls sunscreen products after tests detect carcinogens

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

Statement: Johnson & Johnson recalls sunscreen products after tests detect carcinogens

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

News Release | US PIRG | Consumer Tips, Consumer Protection

Consumer tips: What families should know about child tax credit payments that start July 15

Starting Thursday, many families with children under 18 will start getting monthly payments as part of the American Rescue Plan that became law this spring. Eligible families will get payments every month through December by direct deposit or by paper checks or preloaded debit cards that come in the mail. These payments will add up to half the child tax credit you should be entitled to for 2021; you can claim the rest next year when you file your tax return.

Waking up to the dangers of inclined infant sleepers

By | Teresa Murray
Consumer Watchdog

If you’re stunned that safety standards for inclined sleepers weren’t required before, get this: The new rules don’t take effect for a year. That’s one of the problems in the world of infant sleep.

With the new federal law that takes effect June 30, we should start seeing a decline in illegal robocalls. But the scams certainly won't halt overnight. Here are some tips to live by.

News Release | US PIRG Education Fund | Consumer Tips

Statement: Battle against robocalls enters new era June 30

 Starting Wednesday, Americans can expect to receive fewer annoying, illegal robocalls. That’s the deadline the Federal Communications Commission (FCC) imposed on most phone providers nationwide to install Caller ID verification to confirm whether calls on their network are actually coming from the number on display.

Man lost $124,000 in Amazon scam. Here are 10 ways to keep it from happening to you

June 17, 2021

By Teresa Murray, Consumer Watchdog

In the last few weeks, two residents from Greater Cleveland have been ripped off for thousands of dollars by con-artists claiming to be from Amazon. In one case, an elderly man lost more than $100,000.

Consumer towing guide: How to protect yourself from unfair treatment

May 7, 2021

There it is, that sinking feeling in your stomach when you return to your parking spot, only to find your car is gone. Was it stolen? Did you forget where you parked? Or was it towed? In the final case, you may not know where your car has been taken, how much it will cost to get it back, or what legal protections you have.

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