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News Release | U.S. PIRG Education Fund | Consumer Protection

COVID-19 pandemic worsens existing consumer problems with car buying

Consumer complaints to the Consumer Financial Protection Bureau (CFPB) regarding vehicle loans and leases have increased sharply during the coronavirus pandemic, according to a new report by the U.S. PIRG Education Fund and Frontier Group. The analysis suggests that consumers are facing abusive and deceptive practices from the automobile lending industry.

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Report | U.S. PIRG Education Fund | Consumer Protection

Auto Loan Complaints Rise

Our latest report, with the Frontier Group, finds that: Financing the purchase of a car is a minefield for consumers at even the best of times. Tricks and traps in the auto marketplace can leave consumers paying more for a car than they should – or, worse, to being victimized by predatory and abusive practices by auto dealers and lenders. COVID-19 has left consumers even more vulnerable.

> Keep Reading
Blog Post | Consumer Tips, COVID-19

Why can I still buy toxic hand sanitizer? | Teresa Murray

The FDA doesn’t have the authority to stop retailers from selling dangerous over-the-counter products such as toxic hand sanitizer. Our safety system is broken, and we need to fix it. 

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Blog Post | Consumer Tips, COVID-19

Tenant protections from eviction and utility cutoffs vary by state | Jacob van Cleef

The CDC implemented the eviction freeze on Sept. 4 to reduce the number of people on the streets who could get infected with and spread the COVID-19 virus. Landlords and other groups filed lawsuits attempting to strike down the halt on evictions, so the future of the policy remains uncertain.

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Blog Post | COVID-19, Higher Ed

COVID-19 college reopening scorecard | Zack Szlezinger

Colleges all over the country have decided to open their doors to students, but reopening remains unsafe in nearly all states.

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News Release | U.S. PIRG Education Fund | Consumer Protection

COVID-19 pandemic worsens existing consumer problems with car buying

Consumer complaints to the Consumer Financial Protection Bureau (CFPB) regarding vehicle loans and leases have increased sharply during the coronavirus pandemic, according to a new report by the U.S. PIRG Education Fund and Frontier Group. The analysis suggests that consumers are facing abusive and deceptive practices from the automobile lending industry.

> Keep Reading
News Release | U.S.PIRG | Financial Reform

CFPB Director: Stop Letting Industry Violate the Fair Credit Reporting Act

We've joined the National Consumer Law Center in a news release describing a letter from 21 consumer and faith groups urging her to revoke permission to the credit reporting industry to violate consumer protections. 

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News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

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News Release | U.S. PIRG Education Fund | COVID-19

Consumer complaints about COVID-19 fraud pass 200,000

Consumer complaints to the U.S. Federal Trade Commission (FTC) related to the coronavirus exceeded 200,000 on Thursday, Sept. 17, with a total of more than $140 million in fraud losses. This release summarizes actions by 15 federal agencies to stop fraud related to Covid-19 and offers consumer tips to report fraud and protect themselves against scams.

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News Release | U.S. PIRG Education Fund | COVID-19

Six months into the COVID-19 pandemic, price gouging persists on Amazon

U.S. PIRG Education Fund searched Amazon and other major retailers for 10 of the most popular COVID-19 consumer products, and found that ridiculous pandemic pricing is still an issue.

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Result | Food

Researching How Tax Dollars Become Twinkies

U.S. PIRG research found that since 1995, $17 billion in agricultural subsidies have gone to corn syrup and other junk food ingredients. That’s enough to buy 2.8 billion Twinkies, and vastly more than has gone to apples and other fresh fruits and vegetables.

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Report | U.S. PIRG Education Fund | Consumer Protection

Auto Loan Complaints Rise

Our latest report, with the Frontier Group, finds that: Financing the purchase of a car is a minefield for consumers at even the best of times. Tricks and traps in the auto marketplace can leave consumers paying more for a car than they should – or, worse, to being victimized by predatory and abusive practices by auto dealers and lenders. COVID-19 has left consumers even more vulnerable.

> Keep Reading
Report | U.S. PIRG Education Fund | COVID-19

High COVID-19 prices persist on Amazon

U.S. PIRG Education Fund searched Amazon and other major retailers for 10 of the most popular COVID-19 consumer products, and found that ridiculous pandemic pricing is still an issue. 

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Consumer Complaints Break Records

On the 10th anniversary of the Consumer Financial Protection Bureau’s (CFPB) establishment as a centerpiece of the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act (the law passed on 21 July 2010 and the Bureau opened its doors one year later), we look at the latest results from the CFPB’s public Consumer Complaint Database. This snapshot finds that, as the COVID-19 pandemic wreaks havoc on the financial situations of millions of Americans, consumer complaints to the CFPB have spiked to record levels.

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Report | U.S. PIRG Education Fund

Hospital Repair Restrictions

Our report on how manufacturers restrict repair for devices in hospitals, and how that impacts patient care. The report includes a survey of 222 medical device repair professionals, which highlights how widespread these issues are in hospitals, even during the pandemic. 

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Report | U.S. PIRG Education Fund | Higher Ed

Fixing the Broken Textbook Market, Second Edition

The U.S. PIRG Education Fund and the Student PIRGs asked students how the high cost of college course materials affects them. 

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Pages

Blog Post | Consumer Tips, COVID-19

Why can I still buy toxic hand sanitizer? | Teresa Murray

The FDA doesn’t have the authority to stop retailers from selling dangerous over-the-counter products such as toxic hand sanitizer. Our safety system is broken, and we need to fix it. 

> Keep Reading
Blog Post | Consumer Tips, COVID-19

Tenant protections from eviction and utility cutoffs vary by state | Jacob van Cleef

The CDC implemented the eviction freeze on Sept. 4 to reduce the number of people on the streets who could get infected with and spread the COVID-19 virus. Landlords and other groups filed lawsuits attempting to strike down the halt on evictions, so the future of the policy remains uncertain.

> Keep Reading
Blog Post | COVID-19, Higher Ed

COVID-19 college reopening scorecard | Zack Szlezinger

Colleges all over the country have decided to open their doors to students, but reopening remains unsafe in nearly all states.

> Keep Reading
Blog Post | COVID-19

Which retailers require customers to wear face masks? | Grace Brombach

Only four out of 20 major chain stores studied still allow customers to shop without face coverings

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Pages

Blog Post

After U.S. PIRG Education Fund report, Wells Fargo eliminates some student debit card fees

After U.S. PIRG Education Fund reported on problems in its debit card practices, Wells Fargo took steps to eliminate some "surprise" fees on student cards.

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Report | U.S. PIRG Education Fund

Our latest report, with the Frontier Group, finds that: Financing the purchase of a car is a minefield for consumers at even the best of times. Tricks and traps in the auto marketplace can leave consumers paying more for a car than they should – or, worse, to being victimized by predatory and abusive practices by auto dealers and lenders. COVID-19 has left consumers even more vulnerable. A review of complaints to the Consumer Financial Protection Bureau’s (CFPB) Consumer Complaint Database reveals a sharp spike in consumer complaints about auto purchasing, leasing and financing since the beginning of the pandemic.

News Release | U.S. PIRG Education Fund

Consumer complaints to the Consumer Financial Protection Bureau (CFPB) regarding vehicle loans and leases have increased sharply during the coronavirus pandemic, according to a new report by the U.S. PIRG Education Fund and Frontier Group. The analysis suggests that consumers are facing abusive and deceptive practices from the automobile lending industry.

Blog Post

The CDC implemented the eviction freeze on Sept. 4 to reduce the number of people on the streets who could get infected with and spread the COVID-19 virus. Landlords and other groups filed lawsuits attempting to strike down the halt on evictions, so the future of the policy remains uncertain.

Blog Post

The FDA doesn’t have the authority to stop retailers from selling dangerous over-the-counter products such as toxic hand sanitizer. Our safety system is broken, and we need to fix it. 

Blog Post

Colleges all over the country have decided to open their doors to students, but reopening remains unsafe in nearly all states.

Solid Waste

New federal bill calls for U.S. to move beyond plastic

On Feb. 11, U.S. Sen. Tom Udall and U.S. Rep. Alan Lowenthal introduced legislation that would phase out unnecessary single-use plastics, which commonly end up clogging our landfills and polluting our environment. It also provides funding for recycling and composting infrastructure, and would shift the financial burden of managing waste and recyclables from town and city governments to the manufacturers.

 

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